Where we deliver
Across all seven emirates. [PLACEHOLDER — confirm whether you ship outside the UAE.]
How long it takes
Orders are dispatched within [PLACEHOLDER] working days and typically arrive within two days of dispatch.
[PLACEHOLDER — note any difference between Dubai/Sharjah/Abu Dhabi and the northern emirates.]
What it costs
[PLACEHOLDER — add delivery charge, and free-delivery threshold if you set one.]
A note on thresholds: they work. If you set free delivery above a certain order value, most people will add a pack to reach it.
Tracking
You'll receive a dispatch email with tracking as soon as your order leaves us.
If something goes wrong
If your order hasn't arrived within the window above, write to us with your order number and we'll chase it. We'd rather hear from you early than have you wait.
Bulk and trade orders
Larger orders for hospitality or offices are arranged separately. See the contact page.